ON DEMAND WEBINAR: AAM SUMMIT 2022 ENCORE PRESENTATION

Intersections of Growth: How User Experience (UX), Employee Experience (EX) and Client Experience (CX) Drive Firm Growth

Exclusive encore presentation

In case you missed us at AAM Summit 2022, we brought back our panel of expert practitioners for an encore of the popular session, Intersections of Growth: How User Experience (UX), Employee Experience (EX) and Client Experience (CX) Drive Firm Growth.

You may be thinking to yourself, “Wow, that’s a whopper of a title,” and you are correct! That’s because we’ll be discussing a LOT of big ideas on how to make improvements in UX, EX, and CX at every stage of the client journey.

ClearlyRated CEO Eric Gregg was joined by Gabe Tevrizian of REDW, Mitch Reno of Rehmann, and Jen Hertzig of KCoe Isom, for an in-depth discussion on the client journey, from awareness to loyalty and key points in between.

 

Moderator 

Eric Gregg | CEO & Founder 
Eric_Webinar-1

With 19 years of research experience in B2B services, Eric Gregg and his team at ClearlyRated have analyzed more than 6 million surveys with the goal of determining what drives success for B2B firms. Eric has served as an adjunct faculty member in Portland State University’s marketing program, and has published numerous articles, business cases, and technical notes in the field of marketing, client loyalty and employee satisfaction. His research and consulting have been featured in articles and as a noted industry speaker.