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Satisfaction Survey Checklist for PEOs

SatisfactionSurveyChecklist-PEOs_Cover-01More than 9 in 10 buyers of professional services agree that it is important to have an open channel to share feedback with their service providers, and 85% agree that their perception of a company improves when that company asks for their feedback.

As a PEO, where (and how) should your company begin when designing a satisfaction survey initiative? And what steps can be taken to maximize the ROI of a survey program for your team, your clients, and even your prospects?

ClearlyRated has compiled the following checklists (yes, multiple checklists—you’ll see why) to help your team build an execution roadmap, avoid common survey pitfalls, and make sure you gain the most valuable insights possible from the initiative. With more than a decade of experience administering satisfaction surveys for professional service providers—we’re thrilled to share with you these hard-fought lessons from the field.