Hiring Manager Insights for Staffing Firm Growth



WHAT: Staffing Industry Webinar

WHO: Presented by Eric Gregg, CEO and Founder of Inavero with
Chris Skerrett, Vice President of Staffing & Recruiting at CareerBuilder

WHEN:  Presented on January 23rd, 2019 - recording available OnDemand

About this webinar

In 2019, staffing agencies are faced with shifting demographics, preferences, and priorities from their buyers and clients alike. The rise of the millennial hiring manager paired with the continued influx (and influence) of technology in the marketplace requires staffing leaders to stay ahead of changing trends in order to build a roadmap for sustainable growth. 

In this webinar, Eric Gregg (CEO and Founder of Inavero) highlights key takeaways from the 2018 Staffing Buyer Study - a research initiative conducted in partnership with CareerBuilder and the American Staffing Association - to empower staffing firm leaders with data-driven insights for attracting, retaining, and growing client accounts in 2019 and beyond.

This presentation examines responses from more than 850 hiring managers to educate staffing professionals on:  

  • Modern staffing buyer preferences and decision influences 
  • Staffing client experience benchmarks and loyalty drivers
  • Hiring manager perceptions of the staffing industry (the good, bad, and ugly)
  • Opportunities to increase share of wallet with your client base

Chris Skerrett

Chris Skerrett HeadshotChris Skerrett is the Vice President of the Staffing and Recruiting Group at CareerBuilder. A veteran of CareerBuilder, Chris has spent the good part of the past two decades in the recruiting industry working with midsize to large staffing and recruiting firms throughout the US. 

CareerBuilder is a global, end-to-end human capital solutions company combining the best in advertising, software and services to help staffing agencies source great talent. For over 20 years, CareerBuilder has been at the forefront of innovation when it comes to using data and technology to evolve the human capital management space. 

Eric Gregg


With nearly 15 years of research experience in the staffing and recruiting space, Eric Gregg and his team at Inavero have analyzed more than 3 million surveys with the goal of determining what drives success for staffing and recruiting firms. From trying to find, attract and retain top flexible and permanent talent to delivering world-class service to the clients they serve, Inavero’s research has influenced top staffing firms across the globe.

Inavero’s popular Best of Staffing program turns actionable client and talent satisfaction surveys into credible online ratings and testimonials, recognizing the top firms at BestofStaffing.com. Eric has served as an adjunct faculty member in Portland State University’s marketing program, and has published numerous articles, business cases, and technical notes in the field of marketing, client loyalty and employee satisfaction. His research and consulting have been featured in articles and as a noted industry speaker.