State of the Staffing Professional


 WHEN:  Available OnDemand

WHO: Presented by Eric Gregg, CEO and Founder of ClearlyRated with
Chris Skerrett, Vice President of Staffing & Recruiting at CareerBuilder


Why attend this webinar

Did you know that the typical staffing firm turns over more than 30% of their account managers and recruiters every year? Losing one third of your public-facing employees and brand ambassadors is difficult enough to handle, but when you consider that these former employees are likely taking their talents and connections to their next employer (potentially a competitor), the need for staffing leaders to make progress on employee engagement and retention becomes even more apparent. 

But internal employee turnover is just one of the many concerns keeping staffing firm leaders up at night. In this webinar, ClearlyRated's CEO and Founder, Eric Gregg, highlights key takeaways from the 2018 State of the Staffing Professional - a joint research project conducted by CareerBuilder, ClearlyRated (formerly known as Inavero) and the American Staffing Association - which asked more than 680 internal staffing and recruiting firm employees for their experience and opinions about:

  • Top issues facing staffing professionals at the field and leadership level.
  • How staffing firm employees spend their time, and opportunities for improved efficiencies.
  • Strategies for attracting (and retaining) top talent for internal operations.
  • What role technology will play in the future of staffing. 

Eric is joined by Chris Skerrett, Vice President of the Staffing and Recruiting Group at CareerBuilder, to build context around the findings and offer insights to staffing professionals looking to leverage this latest industry data for growth. 

Eric Gregg


With nearly 15 years of research experience in the staffing and recruiting space, Eric Gregg and his team at ClearlyRated have analyzed more than 3 million surveys with the goal of determining what drives success for staffing and recruiting firms. From trying to find, attract and retain top flexible and permanent talent to delivering world-class service to the clients they serve, ClearlyRated’s research has influenced top staffing firms across the globe.

ClearlyRated’s popular Best of Staffing program turns actionable client and talent satisfaction surveys into credible online ratings and testimonials, recognizing the top firms at ClearlyRated.com. Eric has served as an adjunct faculty member in Portland State University’s marketing program, and has published numerous articles, business cases, and technical notes in the field of marketing, client loyalty and employee satisfaction. His research and consulting have been featured in articles and as a noted industry speaker.

Chris Skerrett

Chris Skerrett HeadshotChris Skerrett is the Vice President of the Staffing and Recruiting Group at CareerBuilder. A veteran of CareerBuilder, Chris has spent the good part of the past two decades in the recruiting industry working with midsize to large staffing and recruiting firms throughout the US. 

CareerBuilder is a global, end-to-end human capital solutions company combining the best in advertising, software and services to help staffing agencies source great talent. For over 20 years, CareerBuilder has been at the forefront of innovation when it comes to using data and technology to evolve the human capital management space.